Our goal is for every customer to feel confident in the work we do. This policy explains how we handle workmanship guarantees, refunds, and follow-up when something isn’t quite right.

Workmanship Warranty

We stand behind the quality of our workmanship. For most handyman services, we provide a workmanship guarantee for a defined period (for example, 12 months) from the date of service, covering defects in the work we performed—not normal wear, misuse, or unrelated issues.

If you believe there is a problem related to our work:

• Contact us as soon as you notice the issue
• Share photos or details when possible
• We’ll review and, if warranted, schedule a visit to assess and correct it

Materials & Products

Materials are typically covered by the manufacturer’s warranty. If a product fails, we’ll help you understand your options based on that warranty and any additional labor needed for repair or replacement.

Refunds

Because our services are time- and labor-based, refunds are not always the default solution. However, if there is a clear issue with our service, we will:

• Review the situation in good faith
• Determine whether repair, redo, credit, or partial refund is appropriate
• Work with you toward a fair resolution

Cancellations & Deposits

For projects requiring deposits or special-order items:

• If you cancel well in advance, part or all of the deposit may be refundable.
• If materials have been ordered or work has begun, some or all of the deposit may be used to cover incurred costs.

Any specific cancellation or deposit terms will be clearly stated in your quote or project agreement.

We take pride in doing right by our customers. If something doesn’t feel right about the work we’ve done, talk to us—we’re committed to making it right whenever we reasonably can.